IG Punjab Captain (retd) Arif Nawaz Khan presided an important meeting at CPO about Police Khimdat Markaz
Monitoring must be ensured to further improve the service delivery at Police Khidmat Marakaz
Professionally trained and complaisance staff should be deputed at Khidmat Marakaz for public facilitation
After successful working in Multan and Lahore ambit of Mobile Khidmat Marakaz should be increased to all districts of the province: IG Punjab.
Inspector General Police, Punjab Captain (R) Arif Nawaz Khan said that for the facilitation of public and improved service delivery at Police Khidmat Marakaz monitoring through softwares and performance evaluation of staff must be ensured and in the light of the citizens feedback a quick up gradation or change must also be implemented where needed. He further said that on all districts Khidmat Marakz across province professionally trained and complaisance staff must be deputed to facilitate public for 14 services like provisional character certificate, FIR Copy, Renewal of Driving Licence, tenant registration to save the valuable resources and time of public by this latest technology project. He further said taht CCPO Lahore and all DPO,s should surprise visit Khimdat Markaz more often to brief the staff about their duties to further improve their performance. He also directed to complete the necessary arrangements at earliest for the launch of Police Mobile Khimdat Markaz across all districts of Punjab after successful implementation of the initiative in Lahore and Multan and Central Police office will extend every possible support without any delay in this regard. He expressed these views while chairing a meeting about the performance of Police Khidmat Markaz and their up gradation.
During meeting CCPO Lahore briefed IG Punjab about the performance of Police Khidmat Markaz operating in Lahore, in his briefing he shared that all Police Khidmat Marakaz established at Lahore and other districts are integrated so citizens belonging to other districts and now living in Lahore are benefitting from these services and no of daily visitors are in hundreds and khidmat Markaz near Minar E Pakistan besides Greater Iqbal Park will also be fully operational soon. During meeting Addl IG Operations Inam Ghani briefed IGP that after districts now ambit of Police Khidmat Marakaz is being expanded to Tehsil Level and soon it will be completed and will start working to facilitate public. IG Punjab directed officers to ensure consistent monitoring of the provision of Medico Legal Certificates at Police Khidmat Counters established at District Headquarter Hospitals so that citizens could be saved from visiting Police Station. He further directed to encourage the best performers among the Police Khidmat Markaz staff. It is worth mentioning here that at Police Khidmat Marakaz tenant registration, missing documents report, violence against women, police character certificate, learner driving licence , international driving licence, servant registration, vehicle registration verification, crime report, copy of FIR, general Police verification, renewal of driving licence missing children report, provision of medico legal certificate is ensured within minutes according to the stipulated time which has facilitated public very much. During meeting CCPO Lahore BA Nasir, Addl IG Operations Inam Ghani, Addl IG IAB Zulfiqar Hameed, DIG IAB Ahsan Younas, DIG Headquarter Syed Khuram Ali and DiG Operations Lahore Ashfaq Ahmad Khan were present.
(Handout No. 235)
Nayab Haider
Director Public Relations
Punjab Police
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