In order to facilitate the applicants at the Police Stations, Front Desks/Reception Rooms have been established throughout Punjab. These Reception Rooms are being run by civilian female and male officials of the I.T. branch.
In order to entertain the complaints of the visitors a Complaint Management System (CMS) software is functional, the complainants are issued an E-Tag after receiving their applications. Once the application is entered into the system its follow up is monitored by Senior Supervisory Officers and Provincial...
A Provincial Monitoring Room has been established in the Central Police Office, Lahore and is being supervised by AIG/Monitoring, Punjab. All softwares like PSRMS, CRMS, HRMIS, Front Desks, CMS etc. which are under the use of Punjab police are monitored here in CPO. I.T. qualified and trained civilian staff has been posted to monitor the regular progress/status of different systems so that analysis and reports are readily available whenever required on daily basis.
Similarly Control Rooms have been established at the regional and...
One of the initiatives of Punjab Police is the establishment of an integrated IGP Police Complaint Center. Previously the complaints were received through post or a person had to travel to Lahore to submit his complaint in person at the Inspector General of Police office. This initiative aims at receiving complaints through SMS and voice calls on a short code (1787). Moreover, complaints are also received online as well as through emails.
A dedicated team of young IT professionals has been deputed to handle these complaints in an...
This facility is fully operational at the provincial, regional and district level police offices of Punjab. All conferences throughout Punjab with RPOs, CPOs and DPOs, are held on this system on a notice of few minutes by the IGP Punjab. This system has proved to be highly efficient, time and resource saving.
With the electronic and social media explosion in Pakistan during the last decade, Police has been subjected to a lot of pressure since negative reporting against the department was not being responded to adequately.
In this regard to publish/broadcast the point view of department, a Media Control Room has been set-up in which all the electronic channels and social media is being monitored round the clock. Any news item which is aired about the Punjab Police is responded by the DPR Branch immediately. This branch has been revamped...
MIANWALI: Police Tuesday night foiled a terror attack on the Makerwal police station in the Isakkhel district of Mianwali.Police said a group of 20 to 25 insurgents attacked the police station but were forced to flee after an exchange of fire. The DPO Mianwali also arrived at the scene with additional force. An...
LAHORE - Inspector General Police Punjab Dr. Usman Anwar on Tuesday listened to the phone calls based on the complaints of citizens at the IGP Complaint Center 1787 and issued orders to the concerned RPOs on the spot for their redressal. The IG Punjab suspended SHO Khaddian and issued a show cause notice...
لاہور(کرائم رپورٹر،کرائم رپورٹر سے) انسپکٹر جنرل پولیس پنجاب ڈاکٹر عثمان انور نے آئی جی پی کمپلینٹ سنٹر 1787 میں شہریوں کی شکایات پر فون کالز خود سنیں ۔ قصور کے شہری نعیم کی موٹرسائیکل چوری کی درخواست میں اندارج مقدمہ کی تاخیر پر ایس ایچ او کھڈیاں کو معطل اور ڈی ایس پی کو شوکاز نوٹس دیتے ہوئے آر پی او شیخوپورہ...
